Terms of Service

These Terms cover your use of SchedulerZone: the website, web app, customer portal, mobile app and text messages, run by SchedulerZone LLC (“SchedulerZone”, “we”, “us”). By using SchedulerZone you agree to these Terms and to our Privacy Policy. If you use it for a client, you confirm you are allowed to accept these Terms for that client.

• Clients are businesses registered with SchedulerZone, such as landscaping companies. Their owners, staff and crew use SchedulerZone to manage requests, quotes, schedules, jobs, invoices and messages.
• Customers are people who request services from a client. They use the customer portal, quote links and text messages.

SchedulerZone provides the software only. The services themselves, such as lawn care or tree trimming, are provided by the client, not by SchedulerZone. We are not part of the agreement between a client and its customers. Questions about the work, prices, schedules or refunds go to the client.

Staff accounts are created by invitation or by a client’s admin. Customers sign in with an emailed link, a code texted to their phone, or a password. Keep your sign-in details private. You are responsible for what happens under your account, and you must tell us right away if you think someone else has used it.

Each client:

• keeps ownership of its data and its customers’ data, and lets us store and process it to provide SchedulerZone
• gives accurate information and keeps it up to date
• adds a customer’s mobile number only with that customer’s permission to receive texts about their service, and honors every opt-out
• is responsible for the messages, quotes and invoices it sends through SchedulerZone, and for following the laws that apply to them, including telemarketing, anti-spam and privacy laws

You may not use SchedulerZone to:

• send spam, marketing texts without consent, or messages about sex, hate, alcohol, firearms or tobacco
• break the law, harass anyone, or pretend to be someone else
• collect information about people without their permission
• try to get into accounts or data that are not yours, test or attack our security, or overload our systems
• copy, scrape, resell or reverse engineer SchedulerZone

We may suspend accounts that break these rules.

SchedulerZone uses AI for the assistant, message translation and suggested replies. AI output can be wrong. Check it before you rely on it or send it to anyone.

Program. SchedulerZone sends text messages on behalf of clients to their customers. The texts are about the customer’s own service: replies to the customer’s messages, quotes, visit confirmations and updates, invoices, and sign-in links and codes. Each text names the client it comes from, or SchedulerZone for sign-in codes. SchedulerZone also runs a demo line, (978) 797-0863, which replies to people who text it to try our texting assistant.

How you opt in. You agree to receive these texts when you give your mobile number to a client while requesting service, or when you text a client’s SchedulerZone number or our demo line first. Agreeing to texts is not a condition of buying any service.

Frequency. Message frequency varies with your activity, such as how many requests, quotes and visits you have.

Cost. Message and data rates may apply.

Opting out. Reply STOP to any message to cancel. You will get one text confirming you are unsubscribed, and no more texts after that. To start again, reply START.

Help. Reply HELP for help, or email us at support@schedulerzone.com.

Delivery. Carriers are not liable for delayed or undelivered messages.

Privacy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for how we handle your information.

Customers. When you pay a client’s invoice by card, Stripe processes the payment under Stripe’s terms, and the money goes to the client. Questions about a charge or a refund go to the client.

Clients. SchedulerZone is billed monthly for each user, at the price on our pricing page, through Stripe. A user is anyone who signs in, office staff and crew alike. Every account starts with a 14-day free trial, with no credit card needed. When you add or remove users, the change shows on your next invoice.

Cancelling. A client can cancel at any time by emailing support@schedulerzone.com. Cancelling stops future billing.

Some features rely on other companies, such as Stripe, Google Maps and QuickBooks. Their terms apply to your use of them, and we are not responsible for them.

SchedulerZone is provided “as is” and “as available”. To the extent the law allows, we make no promises that it will always be available, error-free or fit for a particular purpose, and we are not responsible for the services clients provide to their customers.

To the extent the law allows, SchedulerZone is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim about SchedulerZone is limited to the greater of what you paid us in the 12 months before the claim, or $100.

Each client will defend and hold SchedulerZone harmless against claims arising from that client’s services, its content, the messages it sends through SchedulerZone, or its breach of these Terms.

You can stop using SchedulerZone at any time. A client can close its account by contacting us. We may suspend or close an account that breaks these Terms or puts SchedulerZone or others at risk. Sections that by their nature should continue, such as payments owed, disclaimers, limitation of liability and indemnity, continue after an account closes.

These Terms are governed by the laws of the State of Nevada. Any dispute will be resolved in the state or federal courts in Washoe County, Nevada.

We may update these Terms. We will post the new version here with a new effective date, and tell clients about significant changes by email or in the app. Using SchedulerZone after a change means you accept the new Terms.

SchedulerZone LLC
Reno, Nevada, USA
Email: support@schedulerzone.com